WELCOME!
For understandable reasons, resilience is a popular term in the world of aviation these days. There is a movement afoot to be more proactive in how we think about and build the resilience of both organisations and those who work within them. The Resilience Hub is at forefront of this movement and with a specific focus on what individuals can do to develop their own resilience.
We created this hub for pilots to take charge of, measure and grow, their own resilience development. In building their personal confidence and professional competence, we are pioneering an approach based on ICAO’s well established Threat Error Management (TEM) model . We are doing this by enhancing ICAO pilots competencies (non-tech) along with our identified personal countermeasures to self identified threats and potential errors we we may face both personally and professionally. Pilots embark upon their resilience journey by developing their knowledge and skills with real life and meaningful application.
A resilience hub specifically created for pilots
LEARN ON THE MOVE
Self Directed Learning
The Resilience Hub is permanently available to subscribed pilots via desktop or mobile devices, online or offline via an dedicated app. Moving beyond the blanket approach often associated with pilot development, the Competency and Countermeasure journeys are personalised, confidential and self paced to the learners. Like most professionals these days, pilots take ownership of their Continuing Professional Development, developing their resilience based on their personal needs and interests. They do this by measuring and extending both their confidence in countermeasures meaningful to them, and by building on their general pilot competencies. All this can be planned and tracked by the individual, as well as providing useful aggregated data at an enterprise level.
THE RESILIENCE HUB APP
Download our app today!
Available on both the Apple App Store and Google Play. Use your login credentials to get started.
OUR APPROACH
How we define Resilience
We have modelled our definition of Resilience based upon that of The Pilot Training Task Force of IATA and Airbus. The high-level definition of resilience has been refined into two key elements: “flight crew resilience can be substantiated by raising the level of competence and by achieving the appropriate level of confidence (trust)”​. We have created a Resilience Framework to help pilots identify key areas to strengthen and build their own competence and confidence (= resilience). Its is based on the preventative Threat and Error Management philosophy as set out in ICAO's PANS TRNG DOC 9868 . At its core, pilot threat and error is best managed through the Standard Professional Pilot Competencies and the deployment of Personal Countermeasures (i.e. Human Factors). Through this, pilots are both competent and confident (i.e. resilient) in the challenges they face in their personal and professional lives.
Our 5 steps to Resilience
SELF EVALUATE
What is my level of confidence or competence in this countermeasure or pilot competency?.
KNOWLEDGE
Develop the core knowledge base and understanding at the heart of the each countermeasure and competency
SKILLS
Learn and develop some of the skills required to master the countermeasures and pilot competencies
APPLY
Apply the knowledge and skills associated with the competencies and countermeasures in a meaningful and value-added way
RESILIENCE
The ability to deploy both confidently and competently the countermeasures and pilot competencies Always with an eye to continually re-assessing and perpetual development.
Developed in collaboration by
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